Custom Item

All Custom Orders Are Final: Due to the personalized nature of our "Tailored Threads" creations, all custom sweater orders are final sale and non-refundable. We meticulously craft each piece to your unique specifications, and as such, we cannot accept returns or offer refunds once production has begun. We encourage you to review all design details, measurements, and selections carefully before confirming your order.

Payment Plans Available: We understand that a custom, handcrafted sweater is an investment. To make your dream sweater more accessible, we are pleased to offer flexible payment plans. Please indicate your interest in a payment plan, and we will contact you to discuss options tailored to your needs.

Production & Timeline: Once your order is confirmed and payment (or initial payment plan installment) is received, your "Tailored Threads" journey begins! We will provide an estimated production and delivery timeline. Please note that complex designs or unforeseen material availability may occasionally impact these timelines, but we will always communicate any changes promptly.